Just Wallet Cardholder Agreement


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Just Wallet Cardholder Agreement and Terms of Service

Last Updated: -- Nov 3, 2022

 

The following additional terms and conditions (“Terms”) apply if you use the Just Wallet Prepaid Mastercard® issued by Patriot Bank, N.A. and related Just Wallet Card Services.

 

This Cardholder Agreement (this “Agreement”) outlines the terms and conditions under which the Just Wallet Card has been issued to you by Patriot Bank, N.A.

 

NOTICE: THIS AGREEMENT REQUIRES ALL DISPUTES TO BE RESOLVED BY WAY OF BINDING INDIVIDUAL ARBITRATION. THE TERMS OF THE ARBITRATION CLAUSE APPEAR AT THE END OF THIS AGREEMENT.

 

A. Using the Services

 

1. Definitions

 

In this Agreement "you," and "your," refers to the individual, company or legal entity and/or entities that you represent. “Issuer” refers to Patriot Bank. “We”, “us”, “our” and “JUST WALLET” refers to Just Wallet Inc. and the Issuer. “Partner banks” refers to our bank partners that provide non-card financial services to us, such as the banks we may use to perform ACH debits or payment card acquiring transactions to fund your purchases. Depending on the context, “partner banks” may also include the Issuer.

 

The “Just Wallet Card Services” consist of Just Wallet software that provides you with the opportunity to apply for and use a Just Wallet Mastercard (“The Just Wallet Card”), including one or more virtual Just Wallet Cards, in connection with your Just Wallet Account. Just Wallet is not a bank and we do not offer banking services as defined by the United States Department of Treasury. You must open a Just Wallet Account before accessing the Just Wallet Card Services.

 

“Card” or “Just Wallet Card” means the Mastercard prepaid card issued to you by the Issuer. The Card is not a gift card, nor is it intended for gifting purposes. Funds are not stored on the Card or in any corresponding account, and your account with the Card Issuer is not interest bearing.

 

“Account” or “Just Wallet Account” is the software and services account offered by us. Your Account does not hold any funds. Instead, all funds are received and held by our bank partners.

 

2. About the Program

 

Our business days are Monday through Friday, excluding federal holidays, even if we are open. Any references to "day” found in this Agreement are calendar days unless indicated otherwise.

 

By using the Just Wallet Card Services, you agree to be bound by the Just Wallet Terms of Services (www.justwallet.com/terms), this Cardholder agreement (“Just Wallet Cardholder Agreement and Terms of Service”), and all other terms, policies and guidelines applicable to the Services used (including but not limited to the Just Wallet Privacy Policy: www.justwallet.com/ privacy).

This Just Wallet Card will be linked to your Just Wallet Account and funded by an account you own and control at a U.S. depository institution (“Funding Account”). Purchases made with your Just Wallet Card will automatically be listed on your Just Wallet dashboard. You will be responsible to immediately settle with Just Wallet and prefund the cost of the purchases you make using the Just Wallet Card. To assist you with this obligation, one of our bank partners will debit your Funding Account in an amount equal to each Card transaction and applicable fees.

 

3. Fees

 

The following fees are assessed on your use of the Just Wallet Card.

 

All Fees 

Amount

Details

Card Purchase - Tier 1

$1 + 2% of card load

Fee charged for purchase of the Just Wallet Mastercard Prepaid Card. Initial Card Creation Fee + Card Load
for USDT, USDC, Polygon MATIC & USD.

Card Purchase - Tier 2$1 + 5% of card loadFee charged for purchase of the Just Wallet Mastercard Prepaid Card. Initial Card Creation Fee + Card Load
for ETH, BUSD, DAI, Polygon MATIC & AVAX.
Card Purchase - Tier 3$1 + 10% of card loadFee charged for purchase of the Just Wallet Mastercard Prepaid Card. Initial Card Creation Fee + Card Load
for WBTC & Shiba Inu.

MONTHLY USAGE

 

  

Monthly Fee

$N/A

No Monthly fee occurs 30 days after activation

ADD MONEY

 

  

Direct Deposit

$N/A

Direct Deposits are not available.

Bank Loads

$N/A

 Funding from bank account may be available at a later date from the  justwallet.com website.

Reloading Additional Funds

2%

2% of the load amount for funds reloaded to an existing Just Wallet Card from your Web3 Wallet.

Funding from a Bank Account

$N/A Funding from bank account may be available at a later date from the justwallet.com website.
SPEND MONEY  

Bill Payment (Regular Delivery)

$N/A

Bill pay is not available at this time.

Bill Payment (Expedited Delivery)

$N/A

Bill pay is not available at this time.

GET CASH

 

  
ATM Withdrawal$3

The Mastercard ATM Network Fee, Locations can be found at mastercard.com

ATM Decline Fee$3

This is our fee.  You may also be charged a fee by the ATM operator.

Bank Teller Withdrawal

$3

This is our fee.  You may also be charged an additional fee by the Bank
to conduct the withdrawal.

Cash Back at Point of Sale

$3

This is our fee.  Retailers may charge additional fees.

INFORMATION

 

  

Automated & Live Agent Phone Calls

$0

No fee for each customer service contact with a live agent.

Email and Text Message Alerts

$N/A

Standard text messaging rates may apply.

Mobile Application

$0

Standard data rates and service carrier fees may apply.

Mailed Periodic Statement Fee

$N/A

Monthly mailed statements are not available at this time, however all transaction history is available in your transaction history in customer’s justwallet.com account.

ATM Balance Inquiry 

$1

Balance inquiry fee assesed per inquiry.

USING YOUR CARD OUTSIDE THE USA  

ATM Withdrawal-International

$10

This is our fee. You may also be charged a fee by the ATM operator, even if you do not complete a transaction.

ATM Decline-International

$10

This is our fee. You may also be charged a fee by the ATM operator.

ATM Balance Inquiry (International)

$5

This is our fee. You may also be charged a fee by the ATM operator.

Foreign Transaction Fee8%This is our fee. You may also be charged a fee by any retailers or financial institutions involved in your transaction.

OTHER FEES

 

  

Inactivity Fee

$3

If the card is inactive for 90 days, a monthly inactivity fee will be deducted from the available balance each month until either there is zero balance or there is activity on the card.

Paper Check FeeN/A

Not available at this time.

 

Your purchases may be subject to additional fees from your Funding Account provider or from individual merchants. These fees are not assessed or received by Just Wallet and are not included in the above list.

 

4. Requirements to use the Card Services

 

In order to access the Just Wallet Card Services, you represent that:

 

● You are either a legal resident of the United States, a United States citizen or a business entity authorized to conduct business by the state(s) in which you operate and that you are an authorized signatory for the business.

● You are at least 18 years old.

 

● You have not been previously banned from using our services, and that you have not previously violated our terms of service.

 

● You have not been barred from receiving similar services under the laws of the United States.

 

By accepting these terms, you also represent that:

 

● You have the capacity to be bound by them.

 

● Any information you provide in connection with the Just Wallet Services accurately and truthfully represents your identity and the identity of any associated business.

 

● You and all transactions initiated by you will comply with all federal, state, and local laws, rules, and regulations applicable to you.

● You will not use the Just Wallet Card Services, directly or indirectly, for any fraudulent undertaking or in any manner so as to interfere with the operation of the

Just Wallet Card Services.

 

5. Your Agreement on Card Use

 

With each transaction you process through the Just Wallet Card Services you represent, warrant and agree that:

 

● The Card transaction represents a bona fide sale;

 

● The Card transaction accurately describes the goods and/or services obtained from the merchant;

● You will fulfill all of your obligations to the merchant and will resolve any dispute or complaint directly with the merchant; and

● You and the Card transaction comply with all federal, state, and local laws, rules, and regulations applicable to you, including any applicable tax, wage and hour, and tip laws and regulations.

● You will not use the service in a fraudulent, disruptive, aggressive, manipulative or any other inappropriate matter.
 

6. Prohibited Uses

 

You may not, nor may you permit any third party, directly or indirectly, to:

 

● Export the Just Wallet Card Services, which may be subject to export restrictions imposed by US law, including US Export Administration Regulations (15 C.F.R. Chapter VII).

● Use and benefit from the Just Wallet Card Services via a rental, lease, timesharing, service bureau or other arrangement.

● Use the Just Wallet Card Service in conjunction with automated purchasing software programs.

● Use the Just Wallet Card Service to exploit new user, referral programs, promotions offered by other merchants, or otherwise use the Just Wallet Card Service to violate the terms and conditions of a merchant.

● Act as a payment facilitator or otherwise resell the Just Wallet Card Services to any third party.

● Use the Just Wallet Card Services to handle, process or transmit funds for any third party.

 

In addition, you may not, nor may you permit any third party, directly or indirectly, to use the Just Wallet Card Services for the following businesses or activities:

 

● Any illegal activity or goods,

● Paraphernalia that may be used for illegal activity,

● Unauthorized multi-level marketing businesses,

● Rebate based businesses,

● Betting, including lottery tickets, sports related gambling, casino gaming chips, off-track betting, and wagers at races,

● Manual or automated cash disbursements,

● Prepaid cards or checks,

● Sales of money-orders or foreign currency,

● Wire transfers or money orders, or

● High-risk products and services, including telemarketing sales.

 

7. Authorized Users

 

You are responsible for all authorized transactions initiated and fees incurred by use of your Just Wallet Card(s). If you permit another person to have access to a Card or Card number, this will be treated as if you authorized such use and you will be liable for all transactions and fees incurred by those persons. You are wholly responsible for the use of each Card according to the terms and conditions of this Agreement. Except as required by applicable law, other limits may apply, as may be described on or in Just Wallet’s website, dashboard, and/or Terms of Service for details.

 

B. Payment Authorizations

 

1. Adding a Funding Source

 

In order to use the Just Wallet Card Services, you must first add an eligible funding source to your Just Wallet Account via the Just Wallet website or mobile app. By entering your funding source information on the Just Wallet site or app, you will have signed the ACH authorization. You may want to print and save a copy for your records. You can change a funding source on the Just Wallet website or in the Just Wallet mobile app.

 

When you add a funding source to your Just Wallet Account, you agree that:

 

● You are the owner of the Funding Account;

● You are authorized to transfer funds from that Funding Account;

● You authorize us to initiate debits from your Funding Account according to your instructions; and

● You will maintain a balance or available credit limit in the specified Funding Account that is sufficient to fund all payments you initiate.

 

2. Bank Account Information and Authorized Actions, If company uses Plaid or piggybacks on our account opening

 

If you choose to add a bank account as your Funding Account for your Just Wallet Card Services, you will be asked to provide access credentials (such as a username and password) that allow you to gain online access to your account at that third-party financial institution (your “Authorized Bank Account”).

Just Wallet works with third party services, including but not limited to Plaid Technologies, Inc. (“Plaid”) who will securely store pursuant to industry standards any Authorized Bank Account access credentials that you provide and will access your Authorized Bank Accounts for the purposes of providing and improving the Just Wallet Card Services. You may only provide account access credentials for and authorize us to access valid accounts that you hold in your own name. You may not provide access credentials for an account that is held by a third person.

 

If you choose to provide your Authorized Bank Account credentials to us, you authorize us to use this information to provide you with the services we offer through the Just Wallet Card Services. This authorization will remain in effect until you notify us that you wish to revoke this authorization, which may affect your ability to receive the Just Wallet Card Services. Plaid’s services and use of your information, including on or through the Just Wallet Card Services, are governed by its Terms of Use and its Privacy Policy located at https://plaid.com/legal.

 

Additionally, you agree to pay all related fees, gas fees and authorize the web3 agreement to perform the payment of the debit card creation for the load amount that the user defined.

 

3. Your Electronic Funds Transfer and ACH Debit Authorization

 

When you use the Just Wallet Card Services you authorize our bank partners to immediately debit your Funding Account by the amount of any transactions made using a Just Wallet Card including any applicable fees. This debit will allow us to prefund your account for the proper amount of the transaction. Your authorizations will remain in full force and effect until you close a Card or your Just Wallet Account is closed or terminated. Any attempt by you to revoke this authorization will result in your inability to use the Just Wallet Card Services.

 

If you provide us with the ACH routing and account information for your Funding Account, you authorize Just Wallet and our partner bank to initiate electronic transfers (via the Automated Clearing House ("ACH") of NACHA - The Electronic Payment Association ("NACHA")) from your Funding Account up to your Daily Limit (as defined below) on a daily basis. You agree that ACH transactions you authorize comply with all applicable laws. Your daily limit (“Daily Limit”) will be set by us as part of your onboarding process and communicated to you through your Just Wallet Dashboard, app or other electronic means, and will be no more than $2,500.

 

When your checking account is used as your funding source for a transaction, you are requesting that the Issuer or another of our partner banks initiate an electronic transfer on your behalf from your bank account. You agree that we may resubmit any ACH debit you authorized that is returned for insufficient or uncollected funds, except as otherwise provided by NACHA's rules, or applicable law. Where the amounts owed by you for use of the Just Wallet Card Services is more than your Daily Limit, you authorize us and our partner banks to debit your Funding Account for the amount owed.

 

For all other payment methods, such as debit card funding, you authorize Just Wallet to transmit payment details to a bank acting under Just Wallet’s instructions to charge your Funding Account. You agree to maintain funds in the specified Funding Account that are sufficient to cover all of your activities with the Just Wallet Card Services.

You indemnify and hold us and our partner banks harmless from any claims by any other owner of the Funding Account. You are responsible for confirming the accuracy of the information you provide about each payment.

 

4. Inability to Access Funds from your Funding Account

 

If we are unable to access funds from your specified Funding Account to complete a transaction that you request for any reason (for example, if there are insufficient funds or credit available in your Funding Account to cover the requested transaction), the transaction may not be completed. In such case, you agree:

 

● You will reimburse Just Wallet immediately, upon demand, the transaction amount to the extent that Just Wallet sent a payment to the payee on your behalf;

● You will reimburse Just Wallet for any fees imposed on us as a result of the failed transaction; and

● You will reimburse us for any fees we incur in attempting to collect the amount of the failed transaction from you.

 

● We are not responsible for any overdraft fees, over-the-limit fees, or insufficient fund charges (including finance charges, late fees, or similar charges) that result from your failure to maintain a balance or available credit in the Funding Account that is sufficient to fund all payments you initiate.

 

C. Our Rights Regarding the Services

 

1. Modifications to this Agreement

 

You agree that Just Wallet and the Issuer may modify this Agreement, or any other Just Wallet terms, policies, or guidelines at any time in our sole discretion. Any new agreement will be effective immediately, by posting a new agreement and updating the “Last Updated” date at the top of these terms or by otherwise notifying you in accordance with applicable law. You agree that even if you have not personally visited the website with the new terms of this agreement, that they may have force immediately. To the extent permitted by applicable law, you agree to waive any right you may have to receive additional notice of such changes.

 

Your continued use of the Just Wallet Card Services following the posting of changes or modifications will confirm your acceptance of such changes or modifications. You should frequently review these Terms and all applicable terms, policies and guidelines to understand the terms and conditions that apply to your use of the Just Wallet Card Services.

 

If you do not agree to the amended terms, you must stop using the Just Wallet Card Services. Any use of the Just Wallet Card Services in violation of these Terms may result in, among other things, termination or suspension of your right to use the Just Wallet Card Services. You agree that your use of the Just Wallet Card Services will always be subject to the most current version of these Terms at the time of such use.
 

2. Limits on Your Use of the Card Services

 

You acknowledge that Just Wallet or our partner banks may impose limits on your use of the Just Wallet Card Services. We may not allow payment from all types of funding sources and that we may otherwise limit payments, and/or payees at our discretion. You cannot use the Cards in any way beyond their intended purpose.

 

For security and fraud protection, Just Wallet will impose limits on the dollar amount that you can authorize in a transaction, and over a period of time. In addition to these set limits, Just Wallet and its partner banks retain the right to impose additional limits at our discretion. The maximum amount initially allowable for authorization is $25,000 per calendar month. The per calendar month limits are subject to increase or decrease at our discretion based on an algorithmic review process and a manual review process.

 

3. Investigations, Account Suspensions and Termination

 

Just Wallet and our partner banks reserve the right to investigate your use of the Just Wallet Card Service for compliance with this Agreement, and in order to comply with law, regulation, legal process or government request.

 

We may refuse to process any transaction that we believe violates the terms of this Agreement, the Just Wallet Terms, any other agreements between you and Just Wallet or any applicable network rule or law.

 

The Just Wallet Card is the property of the Issuer and must be surrendered upon demand. The Card is nontransferable and it may be canceled, repossessed, or revoked at any time without prior notice.

 

If we suspect you of violating any applicable Terms, network rule or law, Just Wallet or Issuer may suspend or terminate your ability to access the Just Wallet Card Services under any or all of your accounts. Just Wallet reserves the right to determine whether or not you have access to these services.

 

4. Identity Verification

 

To help the government fight the funding of terrorism and money laundering activities, federal law requires us to help the Card Issuer obtain, verify, and record information that identifies each person who requests to use the Just Wallet Card Services.

 

When you register for the Just Wallet Card Services we will ask you for information such as your name, address, date of birth, your Social Security number, and other information that will allow us to identify you. You authorize us and our partners to make inquiries that we consider appropriate and use third party services to help us verify your identity and determine if we should open, maintain, collect or close your account.

 

We may make additional requests for information at any time. We may require you to provide all of a taxpayer identification number, take steps to confirm ownership of your email address or financial instruments, provide a copy of an identifying ID card such a driver’s license or passport, and verify information you provide against third party databases or through other sources.

 

We, and our partner banks, may also report the status, history and/or closure of your Account to third-party services.

 

If you do not provide this information or we cannot verify your identity, we can refuse to allow you to use the Just Wallet Card Services, or suspend or terminate your account. If you allow someone else to use your Just Wallet Account, you are responsible and liable for all transactions, withdrawals, deposits and fees that arise out of such use.

 

 

D. Refunds, Errors and Disputes

 

1. Payment History:

 

When you use your Just Wallet Card a record of the transaction will automatically recorded in the “Your Cards” section of the Just Wallet Mobile App. You should also receive a receipt directly from the Merchant.

 

Except as required by law, you are responsible for:

 

● Compiling and retaining permanent records of all transactions and other data associated with your Just Wallet Account and your use of the Just Wallet Card Services, and

● Reconciling all transactional information that is associated with your Just Wallet Account.

 

If you believe that there is an error or unauthorized transaction activity is associated with your Just Wallet Account, you must contact us immediately.

 

2. Refunds and returns

 

If you are entitled to a refund for any reason for goods or services obtained with your Card, the return and refund will be handled by the merchant. If the merchant credits your Card, the credit may not be immediately available. While merchant refunds post as soon as they are received, please note that we have no control over when a merchant sends a credit transaction and the refund may not be available for a number of days after the date the refund transaction occurs. Refunds will be recorded along with your transactions in the Transactions section of the Just Wallet Mobile App & Website.

 

Neither the Issuer nor Just Wallet is responsible for the delivery, quality, safety, legality or any other aspects of the goods or services you purchase from others with the Card. If you have a problem with a purchase you made with the Card, or if you have a dispute with the merchant, you must handle it directly with the merchant.

 

3. Processing Errors

We will generally attempt to fix any processing errors that we discover. If the error resulted in your payment of an amount larger than what you authorize, we will transfer the difference to your Funding Account. If the error resulted in your payment of an amount less than what is required to satisfy your account, will debit the extra funds from your Funding Account.

 

Please notify Just Wallet immediately regarding any processing errors you discover. When you contact us, please include:

 

● Your name and Just Wallet Account information,

● A description of the error or transaction and why you believe it is an error or why you need more information, and

● The dollar amount of the suspected error.

 

Please send your notice to [email protected] or by mail as soon as possible. Your failure to notify us of a processing error within sixty (60) days of when it first appears on your electronic transaction history will be deemed a waiver of any right to amounts owed to you.

 

4. Processing Errors and Disputes

 

 

In the case of errors or questions about your Card Account Card transaction(s), contact [email protected] directly or by tapping “dispute” on the Transaction Details screen to open a dispute case within sixty (60) days of the date of the transaction in question as displayed on your statement or Transaction Details screen. Your notice must include the following information:

 

a. Your name, and Just Wallet Account email address;

 

b. The Just Wallet Card you’re referring to;

 

c. Why you believe there is an Unauthorized Transaction or other error, and the dollar amount involved; and

 

d. Approximately when the Unauthorized Transaction or other error took place.

 

If you provide this information orally, we may require that you send your complaint or question in writing within ten (10) business days.

 

We will determine whether an error occurred within ten (10) business days after we hear from you and will correct any error promptly.  If we need more time, however, we may take up to forty-five (45) days to investigate your complaint or question.  If we decide to do this, we will credit your Card Account within ten (10) business days for the amount you think is an error, so that you will have use of the money during the time it takes to complete the investigation.  If we ask you to put your complaint or question in writing and you do not provide it within ten (10) business days, we may not credit your Card Account.

 

We will tell you the results within three (3) business days after completing the investigation.  If we decide that there was no error, we will send you a written explanation.  Copies of documents used in the investigation may be obtained by contacting Just Wallet at the email address provided above.

 

 

Respond to our requests for other information. We may request you to provide receipts, third party evaluations or other documents depending on the situation. You must respond to these requests in a timely manner as requested in our correspondence with you.

 

Comply with our shipping requests in a timely manner. If you're filing a claim that goods are significantly not as described, we may require you, at your expense, to ship the item back to

the seller, to us, or to a third party (specified by Just Wallet) and to provide signature confirmation proof of delivery.

 

 

 

 

5. Your Liability for Unauthorized Transfers

 

If you believe your Just Wallet Card has been lost or stolen or you believe a transaction has been made without your permission using information from your Card, or Just Wallet Card Account or you believe your Just Wallet Account credentials have been used without your permission tell us AT ONCE, and FREEZE the relevant card(s) via the “Your Cards” section in the Just Wallet Mobile Apps. Reporting your Card lost or stolen, and any unauthorized or unexpected activity to [email protected] as soon as possible is the best way of keeping your possible losses down.

 

We may suspend or cancel your Card and corresponding Just Wallet Account in the event of excessive reports of Card loss or theft. You agree that any unauthorized use does not include use by a person to whom you have given authority to use the Card and that you will be liable for all such uses by such person. For example, if you have given your Card or Card information to another person to use, such as a friend or relative, you are responsible for that person’s transactions with your Card, and if you have given your Card information to a merchant for a transaction, you have given authority to that merchant to debit the Card for that transaction.

 

If you tell us within two business days after you learn of the loss or theft of your Just Wallet Card, you can lose no more than $50 if someone used your Just Wallet Card without your permission. If you do NOT tell us within two business days after you learn of the loss or theft of your Just Wallet Card, and we can prove that we could have stopped someone from using your Just Wallet Card, without your permission if you had told us, you could lose as much as $500.Also, if you become aware of and/or your statement shows transactions you did not make, notify Just Wallet at once following the procedures stated in the Section of this Agreement titled “Disputes”. If you do not notify Just Wallet within sixty (60) days after you become aware of the transaction and/or after the statement was made available to you, you may not get back any value you lost after the sixty (60) days if Just Wallet can prove that we could have stopped someone from taking the value if you had notified Just Wallet in time. If a good reason (such as a long trip or hospital stay) kept you from telling us, Just Wallet may extend the time periods. If the Card has been lost or stolen, the Card will be blocked to keep losses down and a replacement card will be sent to you.

 

You agree to cooperate reasonably with us and the Issuer in our attempts to recover funds from, and to assist in the prosecution of, any unauthorized users of your Card.

 

6. Additional Limits on Liability Under Mastercard Rules.

 

Under Mastercard Rules, you will not be liable for any unauthorized transactions using your Just Wallet Card if you can demonstrate that you have exercised reasonable care in safeguarding your Card from risk of loss or theft. You must notify us within two (2) days after the electronic statement was made available to you showing unauthorized transaction(s) in order to take advantage of any such limited liability provisions.

 

E. Other Terms

 

1. Notices (E-Sign disclosure)

 

As part of your use of the Just Wallet Card Services provided by Just Wallet and the Issuer, you are entitled by law to receive certain information in writing. The federal ESIGN Act allows us to provide this information to you electronically, instead, with your prior consent. You agree and consent to receive electronically all communications, agreements, documents, notices and disclosures (collectively, “Communications”) that we and the Issuer provide in connection with your Just Wallet Account and your use of the Just Wallet Card Services. We, or the Issuer, will provide these Communications to you by posting them on www.JustWallet.com, pushing notifications through the Just Wallet Card Services, and/or by emailing them to you at the email address registered to your account.

 

Electronic disclosures and notices have the same meaning and effect as if they had been provided to you as paper copies. Such disclosures and notices are considered received by you within twenty-four (24) hours of the time posted to our website, or within twenty-four (24) hours of the time emailed to you unless we, or the Issuer, receive notice that the email was not delivered.

 

If you wish to withdraw your consent to receive Communications electronically, you may do so by emailing us at [email protected] or by calling +1 770-925-5098. Please note, however, that if you withdraw your Electronic Consent, you may no longer use the Just Wallet Card Services.

YOU MUST KEEP YOUR EMAIL OR ELECTRONIC ADDRESS CURRENT WITH US in order

for us to be able to provide you with important notices and other information from time to time, and you must ensure that the contact information, including the email address registered to your account, is current.

 

 

2. Address or Name changes

 

You are responsible for notifying us of any change in your name, physical address, mailing address, email address, or phone number. Requests for address or name changes may be subject to additional verification requirements.

 

We will attempt to communicate with you only by use of the most recent contact information you have provided to us. You agree that any notice or communication sent to you at an address noted in our records shall be effective unless we have received an address change notice from you.

 

We cannot accept responsibility for any email messages not received by you or for any delay in the receipt or delivery of any email notification. If you make your email account available to any other individual, you agree that you are responsible for any release of any Account information to such individual.

 

3. Confidentiality

 

You acknowledge and agree that the Issuer and Just Wallet may, subject to applicable law, share information regarding you, your Card, your Just Wallet Account, your Card request and Card transaction activity as necessary to provide customer service, service the Card or your Just Wallet Account, investigate and act on the Card or your Just Wallet Account and/or your Card- or Just Wallet Account-related claims and as necessary to comply with applicable law. Information about the Card, your Just Wallet Account, or the transactions you make with any of them may be disclosed to third parties:

 

● Where it is necessary for completing transactions;

● In order to verify the existence and condition of the Card for a third party, such as a merchant;

● In order to comply with government agency, court order, or other legal, regulatory or administrative reporting requirements;

● In order to prevent, investigate or report possible illegal activity;

● In order to issue authorizations for transactions on the Card;

● If you consent by giving us your written permission;

● To service providers who help us administer and provide the Card and related Just Wallet Card Services;

● To our employees, auditors, affiliates, service providers, or attorneys as needed;

● As permitted by applicable law;

● As necessary to fulfill our obligations under this Agreement; or

● As set forth in the Just Wallet Privacy Policy and Issuer Privacy Policy.

 

4. No Warranty Regarding Goods or Services as Applicable

 

JUST WALLET and the Issuer are not responsible for the quality, safety, legality, or any other aspect of any goods or services you purchase with a Just Wallet Card.

 

5. No Warranty of Availability or Uninterrupted Use

 

From time to time the Just Wallet Card Services may be inoperative, and when this happens, you may be unable to use your Card or obtain information from your Card, including your Just Wallet Account. Please notify us immediately at [email protected] if you have any problems using your Card. You agree that the Issuer, Just Wallet, and their respective affiliates, employees, or agents are not responsible for any interruption of service.

 

6. Miscellaneous

 

a. Assignment: To the extent permitted by applicable law, we may assign this Agreement without obtaining your consent. You may not assign or transfer your Card, or this Agreement without our prior written consent.

b. Severability: This Agreement will be enforced to the fullest extent permitted under applicable law. If any provision of the Agreement is found to be invalid or unenforceable by a court of competent jurisdiction, the provision will be modified by the court and interpreted so as best to accomplish the objectives of the original provision to the fullest extent permitted by law, and the remaining provisions of the Agreement will remain in effect. The Issuer does not waive its rights by delaying or failing to exercise them at any time. This Agreement will be governed by the law of the State of Connecticut except to the extent governed by federal law.

c. Language: This Agreement was drafted in English. In the event that this Agreement, or any part thereof, is translated to a language other than English, the English-language version shall control in the event of a conflict.

d. Section Headings: Section headings in this Agreement are for convenience of reference only, and shall not govern the interpretation of any provision of this Agreement.

e. Cancellation: The Issuer or Just Wallet may cancel or suspend the Card or this Agreement at any time. You may cancel this Agreement by returning the Card to the Issuer, or contacting [email protected] or calling (+1) 770-925-5098. Your termination of this Agreement will not affect any of the Issuer’s or Just Wallet’s rights or your obligations arising under this Agreement prior to termination. In the event your Card is canceled, closed or terminated for any reason, any remaining available funds or credits associated with the Card would revert to your Funding Account.

f. Entire Agreement: This Agreement comprises the entire agreement between you and Just Wallet with respect to the above subject matter and supersedes and merges all prior proposals, understandings and contemporaneous communications.

 

7. Indemnification

 

You agree to defend, indemnify, and hold harmless Just Wallet, our program partners, and Issuer, our parents, subsidiaries, and other affiliated companies, and our and their employees, contractors, officers, and directors against any and all claims, suits, damages, costs, lawsuits, fines, penalties, liabilities, and expenses (including, without limitation, reasonable attorneys’

fees) that arise from your violation of this Agreement, applicable law, or any third-party rights or your fraud or willful misconduct. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will cooperate in asserting any available defenses.

 

8. Limitation of Liability

 

EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THIS AGREEMENT OR AS OTHERWISE REQUIRED BY APPLICABLE LAW, NONE OF Just Wallet, OUR PROGRAM PARTNERS, ISSUER, OUR AFFILIATES, AND THE PARTIES WITH WHOM WE CONTRACT IN ORDER TO OFFER THE CARDS, YOUR Just Wallet ACCOUNT, AND RELATED SERVICES ARE NEITHER RESPONSIBLE NOR LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING IN ANY WAY TO THE CARDS, THE Just Wallet CARD SERVICES, ANY PRODUCTS OR SERVICES PURCHASED USING A Just Wallet CARD, OR THIS AGREEMENT (AS WELL AS ANY RELATED OR PRIOR AGREEMENT THAT YOU MAY HAVE HAD WITH US).

 

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF Just Wallet, OUR PROGRAM PARTNERS, ISSUER, OUR AFFILIATES, AND THE PARTIES WITH WHOM WE CONTRACT IN ORDER TO OFFER THE CARDS, YOUR Just Wallet ACCOUNT, AND RELATED SERVICES IS LIMITED TO THE GREATER OF (A) THE AMOUNT OF FEES EARNED BY Just Wallet IN CONNECTION WITH YOUR USE OF THE Just Wallet CARD SERVICES DURING THE ONE (1) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM FOR LIABILITY OR (B) $10.

 

9. Survival

 

The provisions related to indemnification, limitation of liability, arbitration and any other provisions necessary to give effect to a party’s rights shall survive the termination of the Agreement, the bankruptcy of any party, any transfer, sale or assignment of the Card, or expiration of the Card.

 

F. Arbitration

 

1. Agreement to Arbitrate

 

You, Just Wallet and Issuer agree to arbitrate any and all disputes arising from your attempted or actual use of the Just Wallet Card Services (“Dispute”) by a neutral arbitrator who has the power to award the same damages and relief that a court can.

 

ANY ARBITRATION UNDER THESE GENERAL TERMS WILL ONLY BE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS, CLASS ACTIONS, PRIVATE ATTORNEY GENERAL ACTIONS, REPRESENTATIVE ACTIONS AND CONSOLIDATION WITH OTHER

ARBITRATIONS ARE NOT PERMITTED. YOU WAIVE ANY RIGHT TO HAVE YOUR CASE DECIDED BY A JURY AND YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION AGAINST Just Wallet AND PATRIOT BANK N.A..

 

If any section of these arbitration provisions is found unenforceable, the unenforceable provision will be severed, and the remaining arbitration terms will be enforced (but in no case will there be a class or representative arbitration).

 

ARBITRATION OF YOUR CLAIM IS MANDATORY AND BINDING. NEITHER PARTY WILL HAVE THE RIGHT TO LITIGATE THAT CLAIM THROUGH A COURT. IN ARBITRATION, NEITHER PARTY WILL HAVE THE RIGHT TO A JURY TRIAL OR TO ENGAGE IN DISCOVERY, EXCEPT AS PROVIDED FOR IN THE AAA CODE OF PROCEDURE.

 

Your agreement to arbitrate and these related terms are made pursuant to a transaction involving interstate commerce, and shall be governed by the Federal Arbitration Act (9 U.S.C. 1-16), and not any state arbitration law.

 

2. Limitation on Time to Initiate a Dispute

 

Any action or proceeding by you relating to any Dispute must commence within 90 days after the cause of action accrues.

 

3. Process for Arbitration of Disputes

 

All disputes shall be FINALLY and EXCLUSIVELY resolved by binding individual arbitration conducted by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules under in your state of residence at a location that is reasonably convenient for both parties. For a copy of the procedures, to file a claim or for other information about the AAA, contact: AAA, 335 Madison Avenue, New York, NY 10017 or at www.adr.org.

 

JUST WALLET will pay the initial filing fee to commence arbitration. If you are a consumer bringing a claim relating to personal, household, or family use, any arbitration hearing will occur within the county where you reside. Otherwise, any arbitration hearing will occur in New York County, New York, or another mutually agreeable location.

 

Your rights will be determined by a NEUTRAL ARBITRATOR and NOT a judge or jury. You are entitled to a FAIR HEARING, BUT the arbitration procedures may be SIMPLER AND MORE LIMITED THAN RULES APPLICABLE IN COURT. Arbitrators’ decisions are as enforceable as any court order and are subject to VERY LIMITED REVIEW BY A COURT.

 

All final determinations as to the scope, interpretation, enforceability and validity of this Agreement shall be made exclusively by the arbitrator, which award shall be binding and final. Judgment on the arbitration award may be entered in any court having jurisdiction.

 

IF YOU DO NOT AGREE TO THE TERMS OF THESE ARBITRATION PROVISIONS, DO NOT ACTIVATE OR USE THE CARD, OR IF IT HAS ALREADY BEEN ACTIVATED, CANCEL IT.

YOU MAY CANCEL THE CARD BY CONTACTING CUSTOMER SERVICE AT

[email protected]

E-SIGN CONSENT

 

Last updated: April 25, 2022

 

Note: This Electronic Communication Disclosure (“E-SIGN Consent”) applies to any and all communications and/or disclosures that we are legally required to provide to you in writing in connection with your Account and any related products and services (“Communications”). This E-SIGN Consent supplements and is to be construed in accordance with the terms contained in the applicable terms of service (“Agreement”) you received from Just Wallet Inc., The words "we," "us," and "our" refer to

Just Wallet, Inc., The words "you" and "your" or “Account holder” mean the account holder. As used in this E-SIGN Consent, "Account" means the account you have with us.

 

Consent for Electronic Signatures, Records and Disclosures

 

Please be aware that your consent to the electronic delivery of disclosures will be required before you will be able to begin using your account. If you are unable or unwilling to provide such consent, please do not enroll for an Account. Once you have activated your Account, you may withdraw your consent for E-SIGN and request paper communications and/or disclosures as noted below.

 

We suggest you read this document and print a copy for your reference.

 

Scope of Communications to Be Provided in Electronic Form

 

When you use a product or service to which this E-SIGN Consent applies, you agree that we may provide you with any Communications in electronic format, and that we may discontinue sending paper Communications to you, unless and until you withdraw your consent as described below. Your consent to receive electronic communications and transactions includes, but is not limited to:

 

All legal and regulatory disclosures and communications associated with your Account and any related products and services

Your Agreement and any notices about a change in the Agreement

Privacy policies and notices

Error Resolution policies and notices

Responses to claims filed in connection with your Account

Notices regarding insufficient funds or negative balances

 

Method of Providing Communications to You in Electronic Form

 

All Communications that we provide to you in electronic form will be provided by access to our website or by email.

How to Update Your Records

 

It is your responsibility to provide us with a true, accurate and complete e-mail address, your contact information, and other information related to this E-SIGN Consent and your Account, and to maintain and update promptly any changes in this information. You may update your information by logging into your Account and updating your profile.

 

Hardware and Software Requirements

 

In order to access, view, and retain electronic Communications that we make available to you, you must have the following software and hardware: A PC or Mac compatible computer or other device capable of accessing the Internet and an Internet Browser software program that supports at least 128 bit encryption. To read some documents, you may need a PDF file reader. If these requirements change while you have an active Account, and the change creates a material risk that you may not be able to receive Communications electronically, we will notify you of these changes. You will need a printer or a long-term storage device, such as your computer’s disk drive, to retain a copy of the E-SIGN Consent for future reference.

 

Requesting Paper Copies

 

We will not send you a paper copy of any Communication, unless you request it or we otherwise deem it appropriate to do so. You can obtain a paper copy of an electronic Communication by printing it yourself or by requesting that we mail you a paper copy, provided that such request is made within a reasonable time after we first provided the electronic Communication to you. To request a paper copy, contact us by mailing your request to Just Wallet, Inc. 3422 Old Capitol Trail, #2002 Wilmington, DE 19808

 

We reserve the right, but assume no obligation, to provide a paper (instead of electronic) copy of any Communication that you have authorized us to provide electronically. For the avoidance of doubt, requesting a paper copy of any Communication, in and of itself, will not be treated as withdrawal of consent to receive electronic Communications.

 

Communications in Writing

 

All Communications in either electronic or paper format from us to you will be considered "in writing." You should print or download for your records a copy of this E-SIGN Consent and any other Communication that is important to you.

 

Federal Law

 

You acknowledge and agree that your consent to electronic Communications is being provided in connection with a transaction affecting interstate commerce that is subject to the federal Electronic Signatures in Global and National Commerce Act, and that you and we both intend that the Act apply to the fullest extent possible to validate our ability to conduct business with you by electronic means.

 

Termination/Changes

 

We reserve the right, in our sole discretion, to discontinue the provision of your electronic Communications, or to terminate or change the terms and conditions on which we provide electronic Communications. We will provide you with notice of any such termination or change as required by law.

 

How to Withdraw Consent

 

You may withdraw your consent to receive Communications in electronic form at any time by sending us a written request by to Just Wallet Inc, [email protected], or by mail; 3422 Old Capitol Trail, #2002 Wilmington, DE 19808 If you withdraw your consent, your Account and all associated cards will be closed in accordance with the Agreement and we will send subsequent required communications and disclosures to you in writing to the most current address we have on file.

 

We will not impose any fee to process the withdrawal of your consent to receive electronic Communications. Any withdrawal of your consent to receive electronic Communications will be effective only after we have a reasonable period of time to process your withdrawal. In the meantime, you will continue to receive Communications in electronic form. If you withdraw your consent, the legal validity and enforceability of prior Communications delivered in electronic form will not be affected.