FAQs

Find the answers to the most frequently asked questions related to our services.

What is the Just Wallet card?

The Just Wallet Prepaid Mastercard® is issued by Patriot Bank, N.A. It is linked to your Just Wallet account and allows you to spend your Just Wallet  balance funds everywhere debit Mastercard is accepted.

How does the Just Wallet card work?
How can I get the Just Wallet Card?
Do I have a personal spending limit?
Does it cost money to use the Just Wallet Card?
Is Just Wallet a Bank?
What will happens with unspent card balances?
Can I make payments directly from an exchange?
Where can I use my Just Wallet Card?
Why do I have to provide my personal information (including SSN)?
My Just Wallet Card is lost/stolen/damaged. What do I do?
My card just declined, What do I do?