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Just Wallet FAQS
You can add funds to your wallet using various methods, such as bank transfers, credit/debit cards, and even by receiving payments from others.
Yes, you can link your bank account to Just Wallet for easy transfers and funding options.
Just Wallet strives to offer competitive fees with no hidden charges. However, specific fees may apply depending on the type of transaction or service you use. Please refer to our fee schedule for details.
A recipient has five (5) days window to claim the money received, if the money is still unclaimed after five (5) days, it will automatically be refunded to the sender.
In the event of a lost or stolen device, your funds and personal information are protected by a secure PIN and password. However, it's essential to contact our support team immediately to secure your account.
Absolutely! Just Wallet offers business solutions to help streamline financial operations and facilitate secure transactions for businesses of all sizes.
Yes, you can access your Just Wallet account on multiple devices, including smartphones, tablets, and computers, for your convenience.
In the event of a lost or stolen device, your funds and personal information are protected by a secure PIN and password. However, it's essential to contact our support team immediately to secure your account.
Absolutely! Just Wallet allows you to send and receive money globally, making international transactions fast and cost-effective.
Just Wallet may have limits on the amount of money you can transact, depending on your account type and verification level. These limits can be increased by verifying your identity.
Just Wallet transactions are typically processed in real-time, so you'll receive money instantly.
Yes, Just Wallet offers the option to set up recurring payments, making it easy to manage regular bills and subscriptions.
If you experience any issues with a transaction, such as a failed payment or an unauthorized charge, please contact our customer support immediately for assistance.
Browse by topic
Debit Card
Learn how to use your Just Wallet Debit card
General
Learn how to use Just Wallet to send money to friends & family
Manage Account
Learn how to manage your account and make changes to your account.
Safety & Security
Your safety is paramount to us. Find out how to file a fundraising report.
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